01
Information We Collect
We may collect:
Personal Information
- Full name
- Phone number
- Email address
- Home address
- Identification documents
- Payment details
Technical Information
- IP address
- Device information
- Browser type
- App usage data
Trip Information
- Pickup and drop-off details
- Travel history
- Delivery records
02
How We Use Information
Your information may be used to:
- Process bookings and payments
- Deliver customer support
- Improve services
- Send notifications and updates
- Prevent fraud
- Comply with legal obligations
03
Data Protection
We implement reasonable security measures to protect customer information from:
- Unauthorized access
- Theft
- Alteration
- Misuse
ℹ️
However, no internet transmission is completely secure.
We may share information with:
- Payment processors
- Logistics partners
- Government authorities where legally required
- Customer support providers
ℹ️
We do not sell customer personal information.
Our website and apps may use cookies to:
- Improve user experience
- Store preferences
- Analyze platform usage
Users may disable cookies through browser settings.
06
Data Retention
We retain information only as long as necessary for:
- Operational purposes
- Legal compliance
- Fraud prevention
- Business records
07
User Rights
Users may request:
- Access to their information
- Correction of inaccurate data
- Deletion where legally permissible
Requests may be sent to the company`'s official support channels.
Acknowledgement
By using 9jaTrip services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
© 2026 9jaTrip. All rights reserved.